After parking in Liverpool at Cains Brewery/Baltic market, they issued a parking charge of 60 pounds days later. When I inputted my details into their parking machine, it charged me 2 pounds, which I paid. When I drove into the parking lot (and this is their mistake), there was ZERO signage visible in the dark that mentions you need to enter your registration BEFORE you leave your car in there, and not after you drive out like most car parks, that charge you once they've calculated how long you've been (you know, real carparks that actually have ANPR). This is not a car park, it's a square of concrete with no barrier or anything, no signage, nothing in the dark that mentions this. I, being a decent citizen, did not try to outsmart how much I owed. I literally do not care about paying the full amount of hours worth of parking - its literally around 4 pounds. So, this parking charge, which suddenly and randomly increased exponentially to 60 whole pounds, makes absolutely zero sense. They take decent, normal folk who have actually paid for their parking and rinse them like a daylight robbery. Therefore, with a terribly non-signposted concrete area/parking lot that doesn't have any electronics or technology that tells you you pay BEFORE, why should anyone be charged such an exponential amount? They did not even realise that this was their mistake - they just assumed I overstayed parking for no reason - I input my details, and THEIR machine, quoted me 2 pounds, which is why I paid it. We cannot allow such disgusting companies to completely rob innocent folk who are not trying to cheat or lie to the system - things like this should go against common human decency. I don't think they realise they have lost multiple customers over this and completely deters anyone from actually using their car park. I would much rather go to a parking place that actually looks after their customers. This is truly disgusting - long story short, I won't be paying a penny to them, and they owe me for the distress. Apologies to Cains Brewery, I won't be coming again. I have also emailed them on social media as well as sending them the Trust Pilot page to show how much business they've lost because of this scam company. Oh also, to everyone reading, you are not legally obliged to give this bunch of hideous scammers anything!
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