It was a struggle to work with the staff at the Albuquerque branch due to inconsistent communication. After a month of back and forth, I learned I wasn't eligible to apply for the apartment because I am not a domestic employee with a regular three-month paycheck. Despite providing multiple forms of income verification, additional paperwork was still required. As a co-signer, I had to pay an application fee, and the requirement to pre-pay 12 months of rent plus an extra month's rent for early termination felt unreasonable. What's even more frustrating is that they asked us to make a quick decision because there were other applicants for the unit we applied for, but it's been two weeks and the unit is still vacant. I'm disappointed with how the process was handled for potential tenants.
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