I used Brickleys for several years to manage a rental property, and then Nick Caffey as my realtor to sell the same property. I’d use Brickleys again to manage a property, or his realty business to purchase/sell. I never intended to have a rental property, but life happens and I moved out of state for work and renting my house was the best option. Brickleys had the most transparent and straightforward property management system I could find. They were polite, professional and answered all my questions in an initial call. They had a standardized system with a template lease, website portal for payments and documents, flat rate, etc. I could be mostly hands off, which was important to me. They handled estimates for repairs and contractors, and everything was done timely and within the estimated budget. Especially Kaylynn was always very helpful and responsive.To be fair, I have minor quibbles with their process/templates, and there was one staff member I didn’t enjoy working with in the rare occasions I spoke with her. But at the end of the day, I still think they are the best option. They successfully and professionally managed the rental. I am satisfied and would use them again. After renting for several years, Nick got it sold in <60 days. I can’t ask for better than that. Again, they handled it all, made good recommendations to me during the process, were highly responsive, and made it a very simple process for me. Very good customer service.
Claim your business profile now and gain access to all features and respond to customer reviews.
