Extremely poor support equates to inadequate assistance. I felt completely ignored by customer service, leading to significant financial loss. My experience as a seller was positive until the recent merger with another entity. After selling a LEGO set in August, I encountered issues with payment that I had received through a reliable platform. When I contacted customer support, their response was unhelpful, placing the blame solely on me for the payment issue. Despite providing my details for follow-up, I never heard back. Given similar complaints from others, it seems the platform no longer guarantees safe transactions. Recently, I received a demand for seller fees, which I promptly paid before closing my account.
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Bricklink is the world's largest online marketplace to buy and sell LEGO parts, Minifigs and sets, both new or used. Search the complete LEGO catalog & Create your own Bricklink store.
