Brident Dental’s lack of professionalism and patient care has been extremely disappointing. My son has been experiencing the same dental issue for several years. Each visit, I am told they will contact our insurance to confirm coverage and refer him to a specialist—yet nothing is ever done.When the issue worsens and we return, they simply pull out the same form stating that if it’s one of certain conditions, he’ll need medication or a specialist. Today, I finally addressed the issue directly and told them they never contacted me or set him up with a specialist as promised.Every year there is an excuse for why his treatment is delayed, despite it being covered by his insurance. It feels as though they wait for conditions to worsen so it becomes an out-of-pocket expense instead of being handled through insurance. This is unacceptable, especially when it involves children and teens who should not be left to suffer in pain.Brident Dental needs a better care system, accountability, and truly professional providers who prioritize patients over convenience or profit.Euless Tx 76039
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Family Dentistry & Orthodontics. Brident family dentistry & orthodontics offers general, emergency, cosmetic dentistry, braces & specialty dental services. Call today!