When during my last visit to Brident, I was left waiting for 50 minutes without any opportunity to be seen, I left. I had made an appointment with an eye towards my very busy work schedule, and cannot accommodate a dental practice that takes everyone ahead of me. I told the people at the front quite clearly, “Never again!” I found myself a small, independent dental practice that doesn’t keep me waiting. Many months later, I receive a text message from Brident telling me that I have an upcoming appointment with them. The appointment was made without my knowledge or consent. I had to call them and go through one menu after another to speak with someone to cancel the appointment. They have their call center outsourced to the Indian subcontinent, so it can also be difficult to speak with their representatives. Also, you have to go through the rigmarole of, “What happened?” and, “Why won’t you reschedule?” Do NOT get involved with Brident.
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Family Dentistry & Orthodontics. Brident family dentistry & orthodontics offers general, emergency, cosmetic dentistry, braces & specialty dental services. Call today!