Outstanding customer service this morning from Cindy at Brigade. I won’t lie, initially I was cross with how difficult it felt to make contact with the company regarding an order I had placed urgently this morning to get my son a new jumper. My first email was perhaps a little strong. Cindy’s prompt and lovely response went above and beyond anything I expected. If there was an award for the best customer service response of the year, I’d vote Cindy. She was warm, efficient, polite and most of all absolutely resolved my issue - and then some. After a difficult start to a Monday, this mornings experience with Brigade has brightened my day and taken a little bit of stress away worrying about whether my son will have a jumper to wear for the next few weeks. Thanks so much again !
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Leading UK manufacturer and suppliers of quality embroidered & printed school uniforms and school accessories for over 25 years.
