I had an issue with Delivery of an item. The courier left it in an unsafe place, which resulted in it going missing. I contacted Brigade who from the start were so helpful and went out of their way to ensure that everything was put right. They kept in touch with me via email and I was sent a replacement item very quickly which was delivered safely. I dealt with a lady called Kelly, who was absolutely fantastic throughout. She kept me up-to-date with what was happening and assured me the delivery person in question was made aware of this unsafe delivery. Such a refreshing experience and to realize that brigade certainly do value their customers.
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Leading UK manufacturer and suppliers of quality embroidered & printed school uniforms and school accessories for over 25 years.
