I’ve been trying for over two months to get a name correction on my life insurance policy. Despite being a policy owner and beneficiary, my requests have been met with confusion and different answers each time. They claim letters were sent to confirm the correction, but I've received nothing. It feels chaotic, and I've lost faith in their ability to handle even the simplest tasks. I’m considering switching providers after more than a decade of payments.
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We're Brighthouse Financial. We are on a mission to help people achieve financial security.
As one of the largest providers of annuities and life insurance in the U.S., we specialize in products designed to help people protect what they’ve earned and ensure it lasts. We are built on a foundation of experience and knowledge, which allows us to keep our promises and provide the value they deserve.
Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by Brighthouse Life Insurance Company of NY, New York, NY 10017 (""Brighthouse Financial""). Variable products are distributed by Brighthouse Securities, LLC (member FINRA). All are Brighthouse Financial affiliated companies.
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