Have just purchased this software and am already really disappointed with the customer service. I was having a problem creating a journal of my payroll and emailed support. The person I was emailing with was giving me guidance based on the desktop software while I was working in the cloud based one. It was a lot of back and forth over several days until I asked if someone could please just call me to help me, to which they told me I could call support at any time. So now I'm not waiting on hold going on 25 minutes to start from the beginning of my issue.
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Bright provides a suite of industry-leading software solutions for accountants and bookkeepers across the UK and Ireland. Our multi-award-winning, user-friendly and innovative products let users support clients while profitably running their practices, with the backing of exceptional support.
