It's truly unfortunate; this company once offered excellent personal support. However, since the acquisition, getting a response feels like a stroke of luck. I have a lot of history with them, making it tough to leave, but once tax deadlines are over, I believe that will be necessary.
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Bright provides a suite of industry-leading software solutions for accountants and bookkeepers across the UK and Ireland. Our multi-award-winning, user-friendly and innovative products let users support clients while profitably running their practices, with the backing of exceptional support.