The phone contact part was poor. Nothing got fixed and I was on the phone for 57 minutes. Unfortunately the wifi has needed restarting at least once per day for a very long time. Iwas to the point of changing carriers. I am 75 years old and disabled with several health issues and dealing with this issue has been exhausting.
However, the young man, "Hunter" who came out was Great. Very friendly, knowledgeable and efficient. He had my wifi back up and working again in a short amount of time.
I am hoping this will fix whatever has been going on and I won't continue to have problems in the future.
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