brillantshoes.com

1.1
1.1 Based on 61 reviews

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Average Rating

1.1

/
5

61 Reviews

5 Star
0%
4 Star
2%
3 Star
3%
2 Star
0%
1 Star
95%

All Reviews

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Review Time

Nicolas Sanders
Very disappointed with product quality

The boots took about 6 weeks to arrive, and I ended up throwing them away immediately. They were completely unsuitable, made from flimsy material, and did not match the description at all. They looked like costume boots for children. I regret not checking reviews before purchasing and highly recommend others do so to avoid wasting money on this seller's poor offerings!

1
Date of experience: Dec 11, 2025
Ebenezer Hughes
Completely dissatisfied - avoid this seller!

The boots took around 6 weeks to arrive and went straight into the bin. They were utterly disappointing, made from paper-thin material, and completely different from what was advertised. They resembled kids' costume boots. I regret not reading reviews before buying and strongly advise others to do so to avoid losing money to this seller!

1
Date of experience: Dec 11, 2025
Angie Parker
The shoes are unacceptable; the leather is fake...

The shoes are unacceptable; the leather is not genuine, and they don't stretch as claimed. They don't fit, and I can't see myself wearing them. This seller should stop producing such poor-quality shoes.

1
Date of experience: Dec 09, 2025
Jacqueline
🚨STAY AWAY AT ALL COSTS!!!!!!!🚨

🚨STAY AWAY AT ALL COSTS!!!!!!!🚨The boots arrived a month after ordering, and they were terrible. The wrong color and size were sent, and the quality is shockingly poor! They look nothing like the pictures. I wish I had read the reviews first. I've emailed for a refund but received no response!

1
Date of experience: Dec 09, 2025
Emo Wright
Extremely disappointed

Extremely disappointed, I've been ripped off. I ordered these boots as a present for my spouse, and they are the worst I've ever received. The quality is appalling. I hope to hear back regarding my refund request. DO NOT PURCHASE FROM THIS SELLER.

1
Date of experience: Dec 07, 2025
Joyce Hughes
Avoid these scammers at all costs

I ordered boots weeks ago, and when they arrived, they were completely different in shape and material—just cheap junk. They expect me to pay for return shipping and offer a 10% discount. I wish I had checked reviews first. Please avoid this seller; I now need to contact my bank.

1
Date of experience: Nov 28, 2025
Humphrey Taylor
Not worth keeping!

I would give zero stars if I could! I ordered black faux suede, knee-high stretch boots in wide fit, but what I received were creased, plastic-looking knee-high boots that don't fit at all. The seller offered me a partial refund if I keep the boots or a full refund if I return them at my expense. I’ve told them this is unacceptable since they made the error and should cover return shipping. I'm waiting for their response but not expecting much.

1
Date of experience: Nov 27, 2025
Michelle Patterson
AVOID THIS SELLER - I wish I had...

AVOID THIS SELLER - I wish I had checked the reviews first. If I could give zero stars, I would. I ordered a pair of shoes 7 weeks ago, and they were lost in transit. I've contacted the supplier for a refund, and despite proof of the loss, all I get is advice to check my door or garden. I DO NOT HAVE THEM! This seller is disgraceful and should not be operating.

1
Date of experience: Nov 26, 2025
Jolyon Carter
Subpar quality

We ordered boots in chocolate but received a cheap pair in sand color. It's absolutely disgusting. When I contacted the seller, they offered a 10% refund. DO NOT ORDER FROM THIS SELLER.

1
Date of experience: Nov 25, 2025
Vicary Bell
DO NOT PURCHASE FROM THIS SELLER.

DO NOT PURCHASE FROM THIS SELLER. The product was the wrong size, color, and material.

1
Date of experience: Nov 23, 2025

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