Review Time
I placed an order on 18th of January and so far nothing. The order number is 44224.
I already tried to contact them via e-mail and Instagram several times and só far I got no answer.
I’m very disappointed that a Dutch company ignores the customers the way that you are doing it. I wish i would have seen the reviews here before playing my order.
Hello,
This is a final follow-up regarding my order #44126, placed on December 10, 2025 (total €26.45).
The order is still marked as Paid and Unfulfilled, and I have never received the items, nor any tracking information or shipping confirmation.
Please note that if I do not receive either:
valid tracking details and proof of shipment, or
a full refund to my original payment method
within 7 days, I will proceed with a payment dispute (chargeback) through my bank/payment provider, due to non-delivery of goods.
I would prefer to resolve this matter directly with you and avoid further action.
I look forward to your prompt response.
Kind regards
I ordered something on 11 November, and two months later, it still hasn't arrived — not even a tracking email! Whenever I sought help, I was given excuses for the delay (“it's the busy season”) and they would not cancel my order or issue a refund! Exercise caution and reconsider before making a purchase from this platform! There's a significant risk of losing your money.
I ordered an item as a Christmas gift for friends at the end of November, and three weeks later, it still hasn't arrived. I haven't received any tracking information. I contacted customer service five days ago (through both options), who are supposedly available all week and meant to reply within 24 hours, but I've heard nothing. This place seems like a scam.
I placed an order on 11 November, and two months later, it still hasn't arrived — not even a tracking email! Each time I tried to reach out, they offered excuses for the delay (“it's the busy season”) and refused to cancel my order or refund my money! Be cautious and think twice before ordering from this platform! There's a strong chance of losing your money.
Items are not delivered. I honestly don't understand the positive reviews. After placing an order, I received a confirmation but then... nothing. No follow-ups and no communication when I tried to reach out. I regret ordering from this company and wish I had trusted the negative reviews. Please think twice before ordering from them; you may never receive your package.
I placed an order on October 26th (with express delivery, so it should have arrived within 3-4 days), but now it's November 3rd, and the order is still in 'Confirmed' status. I have messaged support (via email and social media) and received no reply.
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Jewelry for those who don't watch and wish