The promised internet speed is consistently met, great pricing, and outstanding customer service with real representatives, not automated responses. I've had a stable connection, experiencing only 3 outages in the years I've been with the service, all resolved in just a few hours. My experience shows that everything offered is delivered honestly. An upgraded router would be nice, but it's a minor detail. If you're considering this option, I can confidently say I've been very satisfied for 3 years.
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