I have had so many problems with this company. About 3 years ago, I was given a promotional offer, that was supposed to be a set price and the fees were to be the same as well. 2 years ago, the fees went up and I had to talk to several Brinks representatives and got nowhere. I had to contact the Better Business Bereau to get the money back for the extra fees. Between last year and this year, I have had to call to get a late fee off my bill. I pay my bills by mail, so I have asked them to send me the bill earlier, so that it will arrive on time. They have the excuse that their automated system cannot send the bill earlier. This time they would not credit me the late fee. I have to use the online system. I told them that they need to do a better job for those who prefer sending the payment in or do not have access to the internet. Do not sign any contracts with Brinks. They will get extra money from you one way or another.
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