I had the misfortune to use a Brinks machine while holidaying in Westport. When I requested €150 and saw what they wanted to charge for transaction I declined charge and cancelled the transaction. Discovered next day that my account was debited approx £130. Went back to same atm and saw a help desk no. Rang it to hear the message that this number was not recognised! Rang Ulster Bank and was told amount still pending and money would bounce back into my account. When I got home I rang ulster bank again and was told the same thing......maybe delay because it was an international transaction. I have emailed Brinks and of course no reply. It is now 21st and no resolution. Because transaction is pending, I cannot access that amount. I'm in Limbo and probably will be forever. Shame on you Brinks. You may not have taken my money but you have prevented me from getting it. Unfortunate that there is no zero star rating.
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