I had an extremely frustrating experience with Briogeo regarding my recent order. After tracking my shipment, I discovered that it was never delivered, despite USPS indicating it had been. I promptly reached out to Briogeo, hoping for assistance.After a couple of emails with no response, I finally received a reply suggesting I contact USPS and check with my neighbors. I did exactly that, but USPS informed me that they couldn't help and advised me to reach out to the sender for further assistance. When I returned to Briogeo with this information, their response was underwhelming. They mentioned that they couldn’t do anything about it and insisted that this transaction had been attempted multiple times in their system, which felt like a lot of excuses rather than solutions.Overall, I am really disappointed with their customer service and lack of support. It’s a shame because I was looking forward to trying their products. Based on this experience, I cannot recommend Briogeo and would advise others to stay away.Order #5894677
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Briogeo has revolutionized clean and natural hair care, offering effective products and solutions for every hair type, hair texture, hair need, ethnicity, background, and person. All Briogeo products are formulated 6-free ™ (NO harsh sulfates, silicones, parabens, phthalates, artificial dyes, and DEA) and are naturally derived with the brand's proprietary NOVA Complex®, a blend of natural oils, vitamins, and antioxidants.See more
