I ordered 800kg of the black basalt stones as the website photos looked amazing and I wanted the contrast between white wall I have.I washed chips (as recommended ) in bulk bag but realised they’d need to be laid to ensure they were all washed properly. After laying and washing them they looked good but as soon as they dried out they went back to grey colour.I raised complaint to customer service but was told that as they had been laid I could not return them!How else could I wash them?So frustrated that website did not have a picture showing the dry and wet images of the stones. Other online retailers do.I’d even sent a picture of the stones when I’d wet half them and the customer assistant asked me what half were the ones I bought they thought it was two different stones!They’ve now started ignoring emails so I guess they know they are in the wrong but are not willing to make amends.I’ve had no option but to lay rest of stones now as I can’t afford to have these removed and dumped and then replace them.Caveat emptor
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Welcome to Brisks, your trusted source for high-quality aggregates. At Brisks, we're dedicated to serving as your go-to aggregate supplier, offering an extensive selection of aggregate materials to meet the diverse needs of our clients nationwide. Our commitment to quality and customer satisfaction is at the core of our business, ensuring a smooth and efficient shopping experience, highlighted by our rapid 48-hour delivery service across most of the country.See more
