I ordered a jumbo bag of 20mm moonstone from Brisks and chose a specific delivery date (Friday 11th July) at checkout. I waited in all day, but no delivery arrived. I received no email, text, or call to inform me of any delay.By 4.30pm I called the company myself after hearing nothing. The call system was frustrating – no proper hold message, just noise. When someone finally answered, I was told my order was now being delivered on Monday 14th July.This change was never communicated to me in advance, which I find unacceptable. If I hadn’t chased it myself, I would still be in the dark. I had planned to place a larger follow-up order, but after this experience I’m reconsidering.Reliable communication is basic customer service.
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Welcome to Brisks, your trusted source for high-quality aggregates. At Brisks, we're dedicated to serving as your go-to aggregate supplier, offering an extensive selection of aggregate materials to meet the diverse needs of our clients nationwide. Our commitment to quality and customer satisfaction is at the core of our business, ensuring a smooth and efficient shopping experience, highlighted by our rapid 48-hour delivery service across most of the country.See more
