I purchased heated gloves that were completely misrepresented. The advertisement claimed the palm and fingers would heat up, but only the back of the hand heats up—and only when plugged in! After four emails, I finally learned how to return them, but they insisted I pay the postage. They keep offering me a 20% refund while asking me to keep a product that was misrepresented. I urge you not to buy from them!
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