I originally booked the 7 day intensive course, to include my theory and my practical which I paid extra for.
My intensive course journey was planned to start on the 27th January for 5 days, they brought this forward to January 20th for 5 days instead. Bonus for me! Was happy about this. Theory test was booked and all okay.
Heard nothing about my practical, the intensive week went and was gone, with emails and phone calls of backwards and forwards with no booked date, days turned to weeks and months, I finally booked a test for myself March 24th after much failed contact with the company, and I informed them of this and requested a refund for my test as they couldn’t supply me with this.
I was told the remaining 2 days of my intensive course would be closer to my test date (which was booked in September). I emailed them about this in July as my test was coming up, tried to ring but couldn’t get through and had no reply. I emailed again on August 8th but no reply either. I finally managed to get in contact with them less than a week before my test date, at this point they told me I let them know too late and close to the test date so they won’t be able to give me these 2 lessons that were owed. I complained about this as I’d be trying for 2 months to put something into place, so I did request a refund which I did receive.
They’re fast taking your money, but when they have to give you the actual thing you paid for, it’s like trying to talk to a brick wall. I wouldn’t even bother, I didn’t feel anywhere near ready and I defiantly still had a lot to learn after this, after the course I went to seperate hourly lessons and learned so much more in such a less time. The first day of my intensive course I spent the whole 4 hours driving around a car park. What a waste of a day! I had cracked the starting stopping and slow speeds by an hour and a half for Christ sake!
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