I needed to obtain a replacement tap for a Brita Flow water tank. I was able to speak to a Customer Services team member who set up an account for me saving me time. I was asked to provide some details and I sent pictures of the part. Within 2 days I received an email reply with a goodwill gesture of a new tap with no charge. Good communication and a very positive outcome.
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BRITA
a global family committed to creating a positive and sustainable impact in the world of water!
