Review Time
I have a Brita tap that after several years developed a leak due to perished 'O' rings.
I contacted BRITAcare and they were so helpful, providing me with everything to sort the problem.
My tap is now working fine again.
I can't praise them highly enough for their aftercare service.
Quick replies and positive service - The water quality indicator was missing from our new jug and without any fuss/quibbling or need for receipts or other evidence Brita are sending me a new one.
Superb customer service from Brita UK. The filter indicator on my jug has stopped working after a few years and I just happened on an article that you could order new ones from Brita at no cost. Emailed them got a reply within a couple of days and received the new indicator within a week. Was kept informed of progress all the way. Very impressed indeed. Thank you.
From beginning to a very satisfactory end the Brita customer care team team principally Babs, provided rapid response and excellent advice. I can now continue to use their excellent product as I was before.
After accidentally breaking the lid of my new travel bottle, I contacted customer support to ask about a replacement. To my surprise, they sent me a new lid for free as a goodwill gesture. This was my first interaction with their support, and I was extremely impressed. Thank you!
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BRITA
a global family committed to creating a positive and sustainable impact in the world of water!
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