The company heavily promoted their premier access service with promises of early access to complete seasons. Initially, some shows were released in full, but soon it shifted to a week-by-week release. Despite being labeled 'Premier Access,' viewers face delays that mirror the standard access previously available for a lower price. I reached out to the support team multiple times, but their responses were vague or automated. Cancelling the service provides no refunds, only access until the subscription ends. This feels misleading and frustrating.
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