Review Time
Used to b ok, but now they’re practicing deceiving tactics to increase subscribers. Who wants to have the carrot waved in front of them in order to simply sit down and watch a program YOU HAVE PAID FOR. We paid right before that horrible decision of theirs to wave the carrot. We were offered a ‘reduced’ rate if we paid for a full year. We paid, then they tacked on the ‘drip feed’ rationing out the viewing we could see. Will lose a ton of subscribers I believe. Tricked once, no more - do not fall for this unless you love waiting to see the programs you paid for only when BritBox decides to ration them out to you. By the time you are ‘allowed’ to see the second, third, etc. episode, you’ve already forgotten what the dang program was about to begin with. Really shitty way to do business and hope it bites them in the butt. Don’t usually use this type of language, but it’s a horrible thing they did to their subscribers
The company heavily promoted their premier access service with promises of early access to complete seasons. Initially, some shows were released in full, but soon it shifted to a week-by-week release. Despite being labeled 'Premier Access,' viewers face delays that mirror the standard access previously available for a lower price. I reached out to the support team multiple times, but their responses were vague or automated. Cancelling the service provides no refunds, only access until the subscription ends. This feels misleading and frustrating.
The company launched an extensive campaign to promote their new premier access service, promising early access to full seasons of popular shows. Initially, a few shows were available in full, but now it’s just week-by-week access. It still says 'Premier Access' on the screen, but when you click on episodes, you see they’re released one week apart. This is the same access I had before, just at a higher cost. I reached out multiple times, but the responses were vague or automated. Cancelling the service is also frustrating, with no refunds and access until the subscription ends. This feels like a scam, as they failed to deliver on their promises.
I feel like I was misled after purchasing a subscription. The service has treated customers poorly, restricting access to content unless you pay more, and with rising prices, it’s become a disappointing experience. I used to enjoy the service, but now it feels like a cash grab. The selection is minimal, and the navigation is poor. I've received no useful responses from the support team, only automated replies.
As a long-time subscriber, I've been disappointed to find a new premium feature that charges extra for shows I previously accessed under my yearly membership. The company doesn't seem to understand that they changed the rules without notice. I decided to cancel, which was not straightforward, and I had to follow up multiple times to remove my payment details. While the shows are great, the overall experience has been frustrating. I'm opting for a different service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Get ready for BritBox. Streaming the best British boxsets and new exclusive original TV. Created by BBC & ITV. Sign up for updates at https://t.co/rlQvatOYuH
brainaiapp.com
alaneesqatar.qa
retrolifeplayer.com
packeta.com
authy.com
supersonic.co.za
scalacube.com
smartronsolutions.co.uk
elextra.dk
getlate.dev
