British Airways has consistently delivered the most frustrating and disappointing travel experiences I have ever had.
Paying approximately €600 for a short-haul flight to London, only to be forced at the gate to check my cabin luggage — despite complying with size regulations — is unacceptable. This happens repeatedly, with no clear explanation and no consistent enforcement of rules.
The lack of logic, transparency, and customer respect is astonishing. For an airline that markets itself as premium, the service standard is shockingly poor.
This was the last time I will spend my money on British Airways. I will never fly with them again
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