britishbathroomcompany.co.uk

4.4
4.4 Based on 141 reviews

We are a small family business based in Yorkshire and we provide Bathroom and Kitchen items at everyday Low Prices, our pricing is clear and our service is provided by real people giving the personal touch. We can provide bespoke quotations upon request....

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Leps2003
AVOID THIS SERVICE AT ALL COSTS!

I strongly advise against using this service! I ordered a toilet that arrived missing the cistern. After waiting two weeks for it to arrive, I was informed during one call that it hadn’t left the warehouse, and during another that it hadn’t even been ordered. When the cistern finally arrived, it was damaged in the box. I returned it for a refund, but nearly two weeks later, I'm still waiting, despite being promised it would be in my account four days ago. I've received no replies to my emails, and the contact number is now unavailable. I plan to report this to the authorities and seek a refund through my credit card company. The customer service has been appalling. I’m still without a toilet... AVOID THIS SERVICE!

1
Date of experience: Dec 11, 2025

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