britishbedco.co.uk

3
3 Based on 61 reviews

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Lisa Finnegan
Would give zero stars if I could. Ordered 2 beds, only one came on scheduled delivery. Delivery man

Would give zero stars if I could. Ordered 2 beds, only one came on scheduled delivery. Delivery man said his notes only stated one bed. Checked my order, had now updated to say both beds had been delivered and signed for. Rang up and spoke to a very rude man. No apology, not bothered, so unhelpful. Said would get it sent out. Asked when and when would be delivered. All I got was "this week" Then said I would be here "before Saturday" - this was already 2 weeks after ordering. No surprise, second bed never turned up. Tried calling but noone answers. Over 3 weeks later still no bed and on rare chance of speaking to someone, still fobbed off. Bed still not been dispatched. We paid someone to assemble the first bed. Wow what a disaster. The bed resembles NOTHING like the image online. They are stealing online images and using them to represent beds that look nothing like the actual beds they send. It also came with many parts missing. The image online had feet and a solid headboard but the bed we received had no feet and a paper thin, cheap headboard. The bed quality was appalling. Wasn't worth a tenth of the price. After getting no contact from this awful company, I had to contact my card issuer who refunded us as the second bed never arrived. Thank goodness it never, to save us the hassle of returning. The first bed, still with missing parts, was returned. Would never deal with this company again. Fraudsters who falsely advertise.

1
Date of experience: Feb 01, 2026

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