I’m quite let down by my initial experience with the seller. I purchased a three-month subscription as a birthday gift, which wasn’t inexpensive, and chose the delivery date they provided. Despite numerous emails from them and the courier, the order faced multiple delays. I even called and was assured that it would be safe to consume upon arrival due to its packaging. However, it arrived three and a half days late, requiring my friend to stay home for several days waiting for it, as each update indicated it would arrive that day. To make matters worse, the pie arrived right on its sell-by date. When I called to explain the situation, the customer service representative informed me that the pies had been in transit too long and should not be consumed. My friend had already eaten one in hopes of enjoying their gift before it spoiled, so I hope they don't end up unwell. Although they have arranged a new delivery, the overall experience has been far from satisfactory, leaving me concerned about future orders. I would recommend caution to others considering a purchase.
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Sells British produce and hampers. Products include Lancashire Bomb cheese, potted game and chutneys.
