Went to the quiet session of Santa's grotto last week with my non verbal disabled child. We have taken him previous years and have been absolutely amazing. The whole experience was rushed, he didn't resemble santa, spoke to him and expected a response despite previously giving the details before hand. There was no reindeer dust making or cookie decorating like previous years, the staff were freezing and couldn't wait to get home. The whole santa visit was 2mins and out and no issues visited santa at hayes book either. For £25 a child it most definitely wasn't worth it ! After speaking to other parents they were also disappointed one resulting in a disabled child being shouted at by a member of staff for their behavior!!!! I've emailed with 0 response. The toy was an air car that he can't play with that cost £6 at most he had a much more pleasant and compassionate visit from his home football team ! I actually can't believe how much it's declined.
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British Garden Centres is the UK's largest family-run garden centre group, originating in Alford, Lincolnshire. The business has over 60 locations across the UK full of amazing high-quality products at excellent prices.
