New BG Homecare contract taken out and I can't access it online. Chat ref. Reference Number: ac941faf-290c-4165-b1e6-0a6157dc1c48
Reference Number - CCR1097964.
I've tried several times via chat and they say they will fix it but it doesn't get fixed. I've tried phoning and it's an automated system which records your response. Then it asks you to use chat or phone. I asked via chat how to raise a complaint and they give you a link which takes you to "chat" to raise a complaint. Just go round and round in circles. Terrible company to deal with.
Thank you for your reply to my review about not getting any fix to my problem even after several msgs on CHAT with you.
You do realise that one of your suggested resolutions in your reply is to use "Chat" :-) .
I'll try your Facebook route but don't hold out much hope. Why don't you use email??.
Now on Facebook and going through the same torturous questions from your AI BOT "Cosmo"
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