British Home Buyers may be able to help you buy a home but when they tell you that they have a huge 'black book of investors' that will buy your home, it's certainly not something we witnessed to be true at all. They were unable to generate any interest in our property. There is absolutely no evidence for this 'database of investors,' that they claimed to have, they don't even advertise your property to their internal marketing database as a rental opportunity, they don't use the rental value or any of the information they ask you for at the outset. All they do is write the ad and put it on Rightmove just like everyone else. Once you are working with them they tell you the exact opposite of what they told you to get you to sign up. Ie, before sign up - investors are crying out for 1 bed flats in central London. After sign up: 1 bed flats are not selling in London, people want 2 beds. We also worked with an agent who was at first on holiday, then 'on his own in the office' then 'sick' which meant he couldn't do very basic things like follow up with our only viewing within a 24 hour period. I asked for an example of a marketing e-shot and it took 4 days and 3 chasers to see it. Unfortunately it was disappointing anyway, no USPs, no rental value, just fluff about it being 'comfy and stylish.' The one viewing we had was not an investor, it was a normal buyer who didn't want it. We came to BHB because we have really tried to sell this flat for years but with interest rates the way they are, and with the aftermath of COVID, we couldn't budge it to the strained first time buyer market. BHB told has they had a different type of buyer, that they sell 90% of properties within 6 weeks. We really feel our property is a great investment opportunity for a landlord so we were full of hope. This pool of investors they tout is unprovable and feels untrue, we didn't get any interest whatsoever and our property was not overvalued. It just feels unlikely that they have investors on their books, or at least as many as they claimed to have. One good thing I can mention which brings this review to a 2 star rather than a 1 is that when they saw we were unhappy and had had no movement after 6 weeks they let us out of the contract and allowed us to keep the photos they'd taken, which they didn't have to do and we did appreciate that.
Claim your business profile now and gain access to all features and respond to customer reviews.
