britishhomesdirect.co.uk

2.5
2.5 Based on 21 reviews

...

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Peter Hancox
We haven’t received our panels yet. It’s been nearly a month. I have emailed no end of times with n

We haven’t received our panels yet. It’s been nearly a month.
I have emailed no end of times with no response. We were given a delivery date of 4th April but that came and went without a delivery. It took me a further 3 emails before I got a response to say that they were waiting for a shipment to arrive. I have tried calling but it doesn’t get answered. So, to improve- keep in contact with your customer, tell them what’s going on, deliver on time and keep your promises.

1
Date of experience: Apr 12, 2026

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