britishhomesdirect.co.uk

2.5
2.5 Based on 21 reviews

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Joshua Burrowes
Very poor/no communication. We placed an order over two weeks ago and never received delivery confir

Very poor/no communication. We placed an order over two weeks ago and never received delivery confirmation or any updates. After being left completely in the dark, we lost confidence and cancelled the order.

Given how the order has been handled so far, we are now hopeful that we will even receive a refund. Based on our experience, I would recommend avoiding this company unless communication and reliability improve.

1
Date of experience: Feb 12, 2026

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