britishhomesdirect.co.uk

2.5
2.5 Based on 21 reviews

...

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Lynne  L.
Tried contacting company via email and phone about rearranging delivery. I also left a note as it st

Tried contacting company via email and phone about rearranging delivery. I also left a note as it states on delivery due note. Not got a reply. When items arrived (2 x bronze trims) they were not packaged at all. Just taped together and don't even have a protective film on. Both trims are badly scratched and unusable.
I have emailed the company again and also tried ringing but it goes to a message saying unable to take call and mailbox is full. The colour of the trims are a really dark brown and absolutely nothing like the photos on website. I just wa.t to speak with the company so we can sort this out I don't hold out much hope. I want to give them the chance before every
Taking this further.

2
Date of experience: Mar 05, 2026

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