britishironworks.co.uk

4.4
4.4 Based on 41 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Jill Brown
Terrible customer service

I ordered a wall mounted Bison head in March with the understanding that it had a 14-16 week dispatch time. In April I received an email that the product i ordered could not be supplied was offered an alternative and 10% discount which i accepted. I understood that the 14-16 wait time would start again. It is now mid September, 6 months after my initial order, I am yet to receive my Bison head or promised 10% discount refunded to me. I have only received updates when I have prompted them unfortunately none of the promised dispatched dates have happened and no update on if I will ever receive a Bison head, laughingly on the website the item can still be ordered with an option to pay for next day delivery

1
Date of experience: Sep 13, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More