I attempted to pay for a one-off subscription, had my bank approve it with facial recognition, and then received an error message on the website. Despite trying different bank cards and devices, the issue persisted. Their current suggestion is for me to join a payment platform I prefer not to use. Additionally, their website states that three pages can be accessed for free, but I only accessed one, yet they still want £22 for details on a specific trial. This service feels obstructive and inadequate.
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