encountered a consistently poor customer service experience while dealing with Britsafe.org / Britsafe.ind (Britsafe.ind India based). Key issues include refusal of refund, course completion certificate since November2025 which was published on reed.co.uk by Britsafe.org, communication failures, and concerning business practices: • My NEBOSH course completion certificate, which should have been issued in November 2025, has still not been received.• The NEBOSH examination has yet to be booked since November2025. Issues with Misinformation and Course Providers:• False and misleading information was published by Britsafe.org / Britsafe.ind on Reed.co.uk • Britsafe received negative learner reviews for this course on Reed.co.uk dating back to 2023.• Due to these persistent issues, Reed.co.uk has reportedly ceased dealing with Britsafe.org / Britsafe.ind. Customer Service and Communication Problems:• Inaccessible Support: The Britsafe India customer service team is consistently unreachable via phone calls. They are unable to provide a log or record to support their claim that "a lot of" phone calls were attempted from their side or that connection issues were external.• Unprofessional Ticketing Process: The customer service and ticketing process is highly unprofessional:• A request for a service rating email was sent to me before the original issue was resolved.• The support ticket was closed without a solution being provided and without giving me the opportunity to submit a negative service rating. British Safety Council India "Work Culture" Reviewsambitionbox.com reviews british-safety-council-india-work-culture-reviews-716119uk.indeed.com cmp British-Safety-Council reviews
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