French duty is 40% of the order value. My order for a Christmas cake, mince pies, and a Christmas pudding totaled £34. When the post lady arrived, she informed me of a €16 (£14) bill. This was shocking! The small print advises checking for duties, but it's nearly impossible to find out what the charges are for specific items. The company should inform customers about potential duties before completing an order, especially since they likely send many similar items to the EU. So, caution advised. By the way, the delivery charge was £18, making my three Christmas items cost £66! On a positive note, the order arrived quickly and was very well packed, hence the 3 stars instead of 1.
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