I just picked up my parcel from a local post office in France and was hit with a 142€ import tax for goods valued at £138. The calculation is unclear as the shipment reference isn’t recognized on the French customs website. While everything in the package is in order, I found the response from the company to my inquiries quite dismissive and unhelpful. I understand there are import duties post-Brexit, but my request for assistance was ignored. I also didn't receive any email confirmation about my order or shipping details; I only learned about the charges when the postman asked for 142€. Finding shipping details on the company’s website was a hassle. Overall, my experience has been quite costly and disappointing.
Claim your business profile now and gain access to all features and respond to customer reviews.
British food economical worldwide postage for your UK goods and health care products