broadband.ee.co.uk

1.2
1.2 Based on 21 reviews

...

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Sanjeev Agarwal
Worst landline and broadband providers. We were tied in a 18 month contract (my fault). The charge

Worst landline and broadband providers.
We were tied in a 18 month contract (my fault). The charge was cancellation was effectively same as paying for the remaining duration of the contract.
Cost of phone line and broadband was about £70 per month. Broadband was very slow and despite repeated phone calls (each taking 45 minutes to speak to someone) it continued to be a poor service.
Eventually got virgin fibre, which was excellent.
I still needed the phone line and EE refused to cancel broadband, insisting I have to pay for that if I want a phone line - costing £70 per month (for a phone line)
Transferred my phone to another provider (cost £11 per month) and have cancelled EE. Will never use them again

1
Date of experience: Feb 03, 2026

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