Signed up for TV and broadband that EE couldn't get to work
After many phone calls with various "guides" I decided to cancel as the service was worse than useless
They billed me 150 pounds for the first month
Luckily I had cancelled the direct debit
Rang up to say that we never had any service and had cancelled within the allowed timeframe
I was assured that it was now sorted.
Low and behold today I had an email saying my bill was on its way
Spoke on the phone to another "guide" who was less than useless
The whole experience has been frankly a nightmare
Avoid this company at all costs
I ended today's conversation with a request for a manager to call me
Im not holding my breathe
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