brompton.com

4.4
4.4 Based on 141 reviews

For the last 40 years we have changed the way that people get around cities on our folding bike. Each one is handmade in our factory in West London ensuring that they are made to the best quality. The bike is available in a range of colours and options to...

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Desmond Johnson
Exceptional Support from the Team

The customer service was outstanding. They were knowledgeable, honest, and helpful. We initially reached out via email after purchasing a second-hand bike, which had incomplete details. The team promptly scheduled a video call, and with their assistance, we discovered that the bike had several non-original parts. The eBay listing also contained incorrect information. We returned it for a full refund and decided to buy a renewed bike from the company, which arrived in excellent condition just two days later. Thank you for your support!

5
Date of experience: Dec 12, 2025

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Business Details

  • For the last 40 years we have changed the way that people get around cities on our folding bike. Each one is handmade in our factory in West London ensuring that they are made to the best quality. The bike is available in a range of colours and options to suit your style and we have a wide range of luggage and accessories to further personalise your bike.

  • email support@brompton.co.uk
  • language https://brompton.com

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