brompton.com

4.4
4.4 Based on 141 reviews

For the last 40 years we have changed the way that people get around cities on our folding bike. Each one is handmade in our factory in West London ensuring that they are made to the best quality. The bike is available in a range of colours and options to...

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Lilibet
Exceptional Customer Care During Issues

I believe it's important to recognize how a company handles customer issues when things don't go as planned. This company is known for delivering quality products, and in my experience, they take the necessary steps to uphold that reputation, even when rare problems arise. I encountered a significant issue with one of their bikes, which they deemed outside of warranty coverage. However, instead of lengthy discussions, they provided a very satisfactory goodwill repair for my bike – excellent service!

5
Date of experience: Jan 09, 2026

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Business Details

  • For the last 40 years we have changed the way that people get around cities on our folding bike. Each one is handmade in our factory in West London ensuring that they are made to the best quality. The bike is available in a range of colours and options to suit your style and we have a wide range of luggage and accessories to further personalise your bike.

  • email support@brompton.co.uk
  • language https://brompton.com

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