We ordered shoes but received the wrong size. After attempting to return them for a replacement, we had to send back the incorrect pair and place a new order. While we finally received the correct size on the second attempt, we've been waiting for three months and have exchanged about 15 emails regarding our refund. As of now, it has not been processed. We've gotten multiple replies stating it would be credited within 3-5 business days, but that hasn't occurred. There's no option to call, so we are stuck in an email loop. It feels like they are hoping we will just give up.
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We are a young, aspiring start-up. With our high quality products, we aim to make walking more appealing and, above all, healthier. We live and love not only our business but also the beauty of mother nature. This love inspired us to establish Bronoir, to help others experience the same joy and satisfaction we find in nature. At Bronoir Shoes we want to collect transparent reviews for our Bronoir Barefoot Shoes.See more
