On July 4, I ordered a mattress. The website advertises that orders are fulfilled within 5-7 days. This is a total lie. 14 days and my order is STILL being "processed". Twice I have left messages for their customer service team and never gotten a return call. Email inquires have given generic answers with no concrete details. Meanwhile I am set to leave the country for a month. If they had been honest about how long it would take I would have waited!
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Brooklyn Bedding is an American manufacturer of mattresses, differentiated by master craftsmanship, a state-of-the art facility and great customer service.
