brooklynridge.com

2.1
2.1 Based on 22 reviews

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Mark Reynolds
Received a different sized product than what was advertised

Bought a jacket that was advertised as 'XL', received a jacket that was '3xl' which indicates that it comes from China. a Chinese 3xl is smaller than an American XL, so I received a product that was different than what I ordered. I have experienced this exact problem in the past with different companies. I researched this problem, "A Chinese 3XL is roughly an American Large." I want to exchange this for a larger size and the company suggests reordering the larger size before mailing the incorrectly sized product back to them, so now they have my money - two times the cost of the product and I would have NO product.The company should well know how relative sizing is from American to Chinese. I consider this deceptive marketing and am not going to abide by their exchange policy. So I've paid almost $100.00 dollars US for a jacket that is too small.I believe this company to be fraudulent and would advise against doing business with them. Although they have some decent reviews which may be suspicious based on my experience. Respectfully

1
Date of experience: Sep 13, 2025

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