brooksbrothers.com

1.7
1.7 Based on 40 reviews

Business and casual clothing for men and women - classically modern dress shirts, ties, pants, and sweaters. Legendary quality and customer service are a click away....

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Jul Wojak
OMG - DO NOT EXPECT CUSTOMER SERVICE

OMG - this Company is the WORST for customer service - went to order a $150 shirt - online order did not have care instructions - so I called their customer svc. number - got some person clearly not in the US - a ROOSTER KEPT CROWING IN THE BACKGROUND - when I asked where he was located - told me he was "off shore' - so in between the rooster crows, I asked to be transferred to US - he said he "couldn't do this". Ughh. Ordered shirt anyway - then thought about it and within the hour - called to cancel. Told I couldn't as order "already processed" in broken english. THIS IS ONE OF THE WORST EXPERIENCES I HAVE HAD WITH SUPPOSEDLY A NICHE COMPANY. THEY TRULY DO SUCK NOW.

1
Date of experience: Nov 25, 2025

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Business Details

  • Business and casual clothing for men and women - classically modern dress shirts, ties, pants, and sweaters. Legendary quality and customer service are a click away.

  • language https://www.brooksbrothers.com

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