brooksrunning.com

3
3 Based on 141 reviews

Brooks has never been good at standing still. Since 1914, we’ve been propelled by a never-ending curiosity with how humans move. Because, to us, movement is the key to feeling more alive. Our shoes, gear, and experiences all have a singular goal in mind....

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Henrietta B.
Deceptive practices regarding returns

Initially, I was told I could return the shoes without any hassle. Now, I'm left with two pairs of shoes that cause discomfort after jogging, and they lack sufficient cushioning even for walking. I wanted to exchange them for something more cushioned, but after reaching out again through the same chat where I was promised a return guarantee, my messages went unanswered on various platforms. This company has proven to be unreliable and misleading. After almost a decade of using their products, I will not be returning.

1
Date of experience: Dec 01, 2025

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Business Details

  • Brooks has never been good at standing still.
    Since 1914, we’ve been propelled by a never-ending curiosity with how humans move.
    Because, to us, movement is the key to feeling more alive.

    Our shoes, gear, and experiences all have a singular goal in mind. We want to make sure each run, walk, and workout is better than before — a simple enough principle that guides every design and engineering choice we make.

    We’re all moving towards something. Whether it’s a headspace, a feeling, or a finish line.
    LET'S RUN THERESee more

  • email info@brooksrunning.eu
  • language https://brooksrunning.com

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